Shipping Policy

Jadejewe™ ships orders to eligible delivery areas shown during the order process. Delivery timing may vary based on destination, carrier handling, product availability, weather, holidays, and other circumstances outside direct store control.

Customers are responsible for providing a complete and accurate delivery address. Please review the name, street address, apartment number, phone number, and delivery notes before submitting an order.

Once an order is prepared for shipment, tracking information may be provided when available. Tracking updates may take time to appear after the package has been received by the carrier.

If a package arrives with visible damage, please take clear photos of the packaging and item before discarding any materials. Contact Jadejewe™ with your order number so our team can review the situation and assist with the next step.